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Meeting the International Student Enrolment Challenge with Enhanced International Student Engagement
Canada has seen a 29% increase in international students attending higher educational institutions, from 2022 to 2023, which has followed a 63% growth over the previous five years and more than 200% over the last decade (CBIE, 2023). This, however, is changing. Universities Canada (The Canadian Press, 2024) reports that enrolment of international students fell in 2024, in some cases by more than 50%, below the international student visa cap set by the federal government. Given this trend, we must ensure academic success and beneficial, appropriate, and resourceful study conditions for the international students studying at our institutions. One of the best ways of doing this is by enhancing international student engagement. In this blog, I introduce this topic and discuss ways we can all increase the engagement of international students in our classrooms.
International student engagement is international students’ active, ongoing effort to navigate and mediate the expectations and practices of their new academic environment (Kettle, 2017; Zimmerman, 2021). This concept views engagement as a social practice, where students interact with and respond to various elements such as actions, interactions, objects, values, expectations, and language. It emphasizes the students’ roles as active participants and experts in their own educational experiences, highlighting their strategies to adapt, succeed, and contribute to their academic and social environments. International scholarship on teaching and learning research shows that when international students feel connected and supported, they are more likely to dive into classroom activities, perform better academically, and build positive relationships with classmates and instructors (Freeman et al., 2014; Glass et al., 2015), and that engagement in the classroom is the strongest predictor of cognitive development for international students (Grayson, 2008).
Four interrelated types of engagement occur during learning activities, including behavioural, emotional, cognitive, and agentic engagement (Christenson et al., 2012). Behavioural engagement has been defined as participation in various activities (Finn, 1989), students’ positive effort, attention, and involvement in school (Skinner et al., 2009), and adaptive and maladaptive behaviour (Martin, 2010). Emotional engagement is generally conceptualized as comprised of positive and negative feelings toward school, teachers, and peers (Fredericks et al., 2004). Cognitive engagement has been described as beliefs and values about the importance of school and learning (Appleton et al., 2008; Martin, 2007) and self-regulation, strategy use, goals, and exerting effort (Martin, 2007). Agentic engagement is when individuals try to actively enrich their learning experiences and take responsibility for them (Reeve & Tseng, 2011).
Sense of belonging in a higher-educational setting significantly impacts the engagement of international students (Cena et al., 2021; Glass et al., 2015). Previous studies have shown that international students report a lower sense of belonging than native students (Strayhorn, 2012; Van Horne et al., 2018), and that the type and amount of extracurricular/social involvement are related to the sense of belonging (Bowman et al., 2019; Maestas et al., 2007), with more frequent participation in extracurricular activities increasing the sense of belonging to the institution (Thies & Falk, 2023). International students who feel integrated into the university community through meaningful interactions are more likely to participate in social activities (Glass et al., 2015).
Engagement is also affected by students’ unwillingness to communicate, which is the long-term tendency to avoid and/or devalue verbal communication (Kadi & Madini, 2019). Several factors related to anxiety have been identified, including concerns that limited English-speaking proficiency can inhibit clarity (Aksak & Cubucken, 2020; Horwitz et al., 1986), fear of being humiliated (Chichon, 2019; Wen & Cle ́ment, 2010), lack of self-confidence (Kadi & Madini, 2019; Saadat & Mukundan, 2019), anxiety over potential errors (Kang, 2005), instructors’ excessive emphasis on grammar (Wen & Cle ́ment, 2003; Woodrow, 2006), and place of origin (Woodrow, 2006). Several motivation and related factors have been identified as engagement influencers, including personality (Hz, 2022; Mohammadian, 2013), discussion topic (Kang, 2005; Zhou et al., 2021), grade evaluation approach (Zhou et al., 2021), family support (Aksak & Cubucken, 2020; Aydin, 2017), and socialization demands (MacIntyre et al., 1998).
Institutional policies and practices, such as inclusive teaching practices, culturally sensitive curricula, and opportunities for social interaction, play a pivotal role in fostering student engagement (Glass et al., 2015). Instructors can engage in strategies to enhance in-class communication, including shaping a positive classroom environment that can relax international students and reduce their anxiety (Smith et al., 2019; Zhou et al., 2021), developing workloads appropriate for international students (Zhou et al., 2021), adopting collaborative teaching approaches (Lee et al., 2019; Saadat & Mukundan, 2019; Zhou et al., 2021), involving students in peer teaching (Freemen et al., 2015; Yamauchi et al., 2016), engaging in problem-based learning to encourage students to solve real-world problems in collaborative settings (Freemen et al., 2015; Yamauchi et al., 2016), using group discussions for students to articulate their understanding, ask questions, and learn from their peers (Freemen et al., 2015; Yamauchi et al., 2016), preparing before class to expand their knowledge of students’ cultural backgrounds and traditions (Riasati, 2012; Zhou et al., 2021), conducting warm-up activities at the beginning of class (Zhou et al, 2021), applying supportive practices (Kinsella, 1997; Smith et al., 2019), and using culturally-responsive teaching methods (Gay, 2010; Zhou et al., 2017).
So, while we could lament the current decrease in international student enrolment facing most Canadian post-secondary educational institutions, there is much we can and should do to increase international student engagement leading to higher levels of success for those students able to enrol at our institutions despite the current regulatory approach to cap international student enrolments.
References:
Aksak, K., & Cubukcu, F. (2020). An exploration of factors contributing to students’ unwillingness to communicate. Journal for Foreign Languages, 12(1), 155-170. https://doi.org/10.4312/vestnik.12.155-170
Appleton, J. J., Christenson, S. L., & Furlong, M. J. (2008). Student engagement with school: Critical conceptual and methodological issues of the construct. Psychology in the Schools, 45(5), 369-386.
Aydın, F. (2017). Willingness to communicate (WTC) among intermediate-level adult Turkish EFL learners: Underlying factors. Journal of Qualitative Research in Education, 5(3), 1–29. https://doi.org/10.14689/issn.2148-2624.1.5c3s5m
Bowman, N, A., Jarratt, L., Jang, N., & Bono, T. J. (2019). The unfolding of student adjustment during the first semester of college. Research in Higher Education, 60(3), 273-292. https://doi.org/10.1007/s11162-018-9535-x
Canadian Bureau of International Education (2023). International students in Canada, https://cbie.ca/infographic/
Cena, E., Burns, S., & Wilson, P. (2021). Sense of belonging and intercultural and academic experiences among international students at a university in Northern Ireland. Journal of International Students, 11(4), 812-831. https://www.ojed.org/index.php/jis/article/view/2541
Chichon, J. (2019). Factors influencing international students’ willingness to communicate (WTC) on a pre-sessional programme at a UK university. Journal of English for Academic Purposes, 39, 87-96.
Christenson, S. L., Reschly, A. L., & Wylie, C. (Eds.). (2012). Handbook of Research on Student Engagement. Springer Nature. https://link.springer.com/content/pdf/10.1007/978-3-031-07853-8.pdf
Finn, J. D. (1989). Withdrawing from school. Review of Educational Research, 59, 117 – 142.
Freeman, S., Eddy, S. L., McDonough, M., Smith, M. K., Okoroafor, N., Jordt, H., & Wenderoth, M. P. (2014). Active learning increases student performance in science, engineering, and mathematics. Proceedings of the National Academy of Sciences, 111(23), 8410-8415.
Gay, G. (2010). Culturally responsive teaching: Theory, research, and practice. Teachers College Press.
Glass, C. R., Kociolek, E., Wongtrirat, R., Lynch, R. J., & Cong, S. (2015). Uneven Experiences: The Impact of Student-Faculty Interactions on International Students’ Sense of Belonging. Journal of International Students, 5(4), 353-363. https://files.eric.ed.gov/fulltext/EJ1125097.pdf
Grayson, J. P. (2008). The experiences and outcomes of domestic and international students at four Canadian universities. Higher Education Research & Development, 56, 473-492.
Horwitz, E. K., Horwitz, M. B., & Cope, J. (1986). Foreign language classroom anxiety. The Modern language journal, 70(2), 125-132. https://doi.org/10.1111/j.1540-4781.1986.tb05256.x
Hz, B. I. R. (2022). Exploring students’ public speaking anxiety: introvert vs extrovert. Journal of English Language Studies, 7(1), 107–120. https://jurnal.untirta.ac.id/index.php/JELS/article/view/14412/8831
Kadi, R. F., & Madini, A. A. (2019). Causes of Saudi students’ unwillingness to communicate in the EFL classrooms. International Journal of English Language Education, 7(1), 51. https://doi.org/10.5296/ijele.v7i1.14621
Kettle, M. (2017). International student engagement in higher education: Transforming practices, pedagogies and participation (pp. 5, 09-11, 13, 12, 11). Multilingual Matters. https://eprints.qut.edu.au/103570/22/103570.pdf
Kinsella, K. (1997). Creating an enabling learning environment for non-native speakers of English. In A. I. Morey, & M. K. Kitano (Eds.), Multicultural course transformation in higher education: A broader truth (pp. 104-125). Allyn and Bacon.
Lee, J. S., & Lee, K. (2019). The role of self-efficacy, task value, and learning goal orientation in willingness to communicate in a second language. Journal of Multilingual and Multicultural Development, 40(2), 140-156.
Lee, J. S., Lee, K., & Chen Hsieh, J. (2019). Understanding willingness to communicate in L2 between Korean and Taiwanese students. Language Teaching Research, 26(3), 455-476. https://doi.org/10.1177/1362168819890
Macintyre, P. D., Clément, R., Dörnyei, Z., & Noels, K. A. (1998). Conceptualizing willingness to communicate in a l2: A situational model of l2 confidence and affiliation. The Modern Language Journal, 82(4), 545–562. https://doi.org/10.1111/j.1540-4781.1998.tb05543.x
Maestas, R., Vaquera, G. S., & Zehr, L. M. (2007). Factors impacting sense of belonging at a Hispanic-serving institution. Journal of Hispanic Higher Education, 6(3), 237-256. http://doi.org/10.1177/1538192707302801
Martin, A. J. (2007). Examining a multidimensional model of student motivation and engagement using a construct validation approach. British Journal of Educational Psychology, 77, 413-440. http://dx.doi.org/10.1348/000709906X118036
Mohammadian. T. (2013). The effect of shyness on Iranian EFL learners’ language learning motivation and willingness to communicate. Theory and Practice in Language Studies, 3(11), 2036-2045. https://doi.org/10.4304/tpls.3.11.2036-2045
Reeve, J., & Tseng, C. M. (2011). Agency as a fourth aspect of students’ engagement during learning activities. Contemporary Educational Psychology, 36(4), 257-267. https://doi.org/10.1016/j.cedpsych.2011.05.002
Riasati, M. J. (2012). EFL learners’ perception of factors influencing willingness to speak English in language classrooms: A qualitative study. World Applied Sciences Journal, 17(10).
Saadat, U., & Mukundan, J. (2019). Perceptions of willingness to communicate orally in English among Iranian PhD students. International Journal of Applied Linguistics and English Literature, 8(4), 31-44. https://doi.org/10.7575/aiac.ijalel.v.8n.4p.31
Skinner, S., Kindermann, T., & Furrer, C. (2009). A Motivational Perspective on Engagement and Disaffection Conceptualization and Assessment of Children’s Behavioral and Emotional Participation in Academic Activities in the Classroom, Educational and Psychological Measurement, 69(3), 493-525.
Smith, C., Zhou, G., Potter, M., & Wang, D. (2019). Connecting Best Practices for Teaching Linguistically and Culturally Diverse International Students with International Student Satisfaction and Student Perceptions of Student Learning, Advances in Global Education and Research Volume 3 (James, W. B., & Cobonoglu, C., Eds.), pp. 252-265. Association of North America Higher Education International.
Strayhorn, T. L. (2012). Sentido de pertenencia: A higherarchical analysis predicting sense of belonging among Latino college students. Journal of Hispanic Higher Education, 7(4), 30-320. https://doi.org/10.1177/1538192708320474
The Canadian Press (2024, August 30). International student enrolment drops below federal cap: Universities Canada. National Post. Retrieved from https://nationalpost.com/news/canada/international-student-enrolment-drops-below-federal-cap-canada?taid=66d1bed289440d0001d0b514&utm_campaign=trueanthem&utm_medium=social&utm_source=twitter
Thies, T., & Falk, S. (2023). International students in higher education: Extracurricular activities and social interactions as predictors of university belonging. Research in Higher Education, 2023. https://doi-org.ledproxy2.uwindsor.ca/10.1007/s11162-023-09734-x
Van Horne, S. V., Lin, S., A. M., & Jacobson, W. (2018). Engagement, satisfaction, and belonging of international undergraduates at U.S. research universities. Journal of International Students, 8(1), 351-374. https://doi.org/10.32674/jis.v8i1.169
Wen, W. P., & Clément, R. (2003). A Chinese conceptualisation of willingness to communicate in ESL. Language, Culture and Curriculum, 16(1), 18–38. https://doi.org/10.1080/07908310308666654
Woodrow, L. (2006). Anxiety and speaking English as a second language. RELC Journal, 37(3), 308–328. https://doi.org/10.1177/0033688206071315
Yamauchi, L. A., Taira, K., & Trevorrow, T. (2016). Effective instruction for engaging culturally diverse students in higher education. International Journal of Teaching and Learning in Higher Education, 28(3), 460-470.
Zhou, G., Liu, T., & Rideout, G. (2017). A study of Chinese international students enrolled in the master of education program at a Canadian university. International Journal of Chinese Education, 6(2), 210-235. https://doi.org/10.1163/22125868-12340081
Zhou, G., Yu, Z., Rideout, G., & Smith, C. (2021). Why don’t they participate in class? In V. Tavares (Ed.), Multidisciplinary Perspectives on International Student Experience in Canadian Higher Education (pp. 81-101). IGI Global, https://doi.org/10.4018/978-1-7998-5030-4.ch005
Zimmermann, J., Falk., S., Thies, T., Yildirim, H. H., Kercher, J., & Pineda, J. (2021). Spezifische Problemlagen und Studienerfolg internationaler Studierender [Specific challenges and study success of international students]. In M. Neugebauer, H.-D. Daniel, & U. Wolter (Eds.): Studienerfolg und Studienabbruch (pp.179–202). Springer VS. https://doi.org/10.1007/978-3-658-32892-4_8
Pathways to Post-Pandemic Enrolment Growth in Higher Education
Recently, Stefanie Ivan, an enrolment management consultant and Royal Roads associate faculty, and I had an opportunity to facilitate a webinar on “Pathways to Post-Pandemic Enrolment Growth in Higher Education.” This is a follow-up webinar to the one we conducted on post-pandemic higher education enrolment trends (see my earlier blog) in February.
We asked participants to share their most effective strategic enrolment management (SEM) strategy efforts. We then asked them to describe strategies for enrolling and supporting international, Indigenous, and domestic learners. Lastly, we asked them to say a bit about the learner and student support they provided.
When asked to provide one word that describes the effectiveness of current SEM strategy efforts, the most frequently mentioned were disconnected, work-in-progress, and growing. Others identified include developing, unsure, hopeful but slow, disjointed, uninformed, innovative, ongoing, challenging, deepening, modest, and uncertain. It appears that the experience with SEM is quite variable with some saying it is stalled while others report it as in progress or growing.
We then asked about strategies in use to enrol/support specific types of students. Below are some of the comments we heard.
International Students:
- Work closely with our key agents and agent relations management; strengthen relational networks
- Develop a personal connection to the institution and community
- Targeting markets that connect with Canada’s labour shortage areas
- Provide incentives that are appealing to international students
- Optimize admissions processes
- Utilizing a group effort to recruit international students
- Develop personal communications
- Have not returned to accepting international students yet
Indigenous Students:
- Focused listening and working with communities to address their concerns and needs; engaging communities through partnerships
- Developed an Indigenous strategic plan
- Established an Indigenous scholars’ circle
- Increasing and deepening supports
- Going to communities with incentives, application forms, and testing formulas for completion on-site
- We are not currently recruiting Indigenous students
Domestic Students:
- Balancing in-person and online events
- More first-year transition strategies to help retention and success
- Target movement in the job market and second-career students
- Utilize a blended delivery model for full-time and part-time students
- Work toward understanding what students and employers
- Reach out to withdrawn student
- Establish better support services, create more webinars/engagement, partner with community organizations, and follow-up strategies
- Treat in-country ESL/ELL students as domestic prospects
Learner and Student Support:
- Online advising
- Development of non-academic learning communities
- Increased/streamlined communications (phone, email, forums, chatbot, extended hours, weekends)
- 1:1 wellness check-ins
- Alternative accommodations for learners who need it
- A strong return to in-person and social and co-curricular activities
- Entering students into classroom settings right away to determine learning needs
Here is the Video from the webinar.
With so much to do to stabilize and grow enrolments during these post-pandemic days, it will be important to be strategic and there is no better way to do this than through adopting and implementing SEM!
-Clayton Smith
Achieving Personal Mastery with SEM
In idealistic-pragmatist, Peter Senge’s The Fifth Discipline (1990), one of the five disciplines is personal mastery (the others are systems thinking, mental models, building shared vision, and team learning). Senge writes, “Organizations learn only through individuals who learn. Individual learning does not guarantee organizational learning. But without it no organizational learning occurs” (p. 139) So, for our institutions to grow, each of us must find our own path to personal mastery.
Senge describes personal mastery as “the discipline of continually clarifying and deepening our personal vision, of focusing our energies, of developing patience, and of seeing reality objectively” (Ibid, p. 7).
For enrollment managers, one of the ways of achieving personal mastery is through developing professional competencies and proficiencies in Strategic Enrollment Management (SEM). For those new to SEM, here is one of my favorite definitions:
Enrollment management is a comprehensive and coordinated process that enables a college [or university] to identify enrollment goals that are allied with its mission, its strategic plan, its environment, and its resources, and to reach those goals through the effective integration of administrative processes, student services, curriculum planning, and market analysis.” (Kerlin, 2008)
This can be achieved by reading some of the SEM classics and the SEM Quarterly journal, or by continuing the development of personal mastery by engaging with colleagues engaged in their own professional development.
Some will choose graduate programs or courses/experiences that culminate in a certification of some type. But for many of us, it is about coming to the AACRAO Strategic Enrollment Management Conference, which is celebrating this year its 30th conference in Las Vegas on October 25-28, 2020. Topics typically include: SEM culture, leveraging technology and data, career development, student success, and reaching optimal enrollment.
An important way to contribute to your own personal mastery in SEM is to actively participate in the conference. Currently, conference planners are promoting a Call for Proposals, where you can submit proposals for a best practice session, a poster, round-table, or a stop and share discussion on SEM hot topics, SEM research, or innovative ways institutions are implementing SEM. Proposals from multiple institutions or types of institutions are encouraged, as are proposals from Canadian and international institutions.
If you are thinking of submitting a proposal and want to discuss some ideas, send me an email at Clayton.Smith@uwindsor.ca (I am the director of the AACRAO SEM Conference!).
Whether you submit a proposal or not, let me encourage you to join us in Las Vegas this fall to enhance your personal mastery with SEM.
-Clayton Smith
Kerlin, C. (2008). Community college roadmap for the enrollment management journey. College and University, 83(4,), p. 11.
Seng. P. M. (1990). The fifth discipline The art and practice of the learning organization. New York: Currency, Doubleday.
Finding the Connection
Colleges and universities in the U.S. and Canada are increasingly becoming ethnoculturally and linguistically diverse which is partially due to increasing enrolment of international students. Currently, 1.4 million international students choose to study at Canadian and U.S. post-secondary educational institutions, which increased by 7.1 percent between 2015 and 2016 (Canadian Bureau of International Education, 2016; Institute of International Education, 2016).
Currently, campus internationalization initiatives focus primarily on external areas including education abroad and student exchange, recruiting international students, and institutional partnerships. However, this is expected to change as more institutions are developing academic-related internationalization initiatives (e.g., international or global student learning outcomes, related general education requirements, foreign language requirements). A growing number of institutions are increasing faculty engagement in internationalization efforts. To do this, faculty will need to critically examine their role in campus internationalization and implement teaching strategies that address international student success factors.
In a recent study, we explored the promising teaching practices for teaching linguistically and culturally-diverse international students by identifying the teaching practices that have high levels of international student satisfaction and student perceptions of learning. This study is based on the belief that the most effective teaching practices are where promising teaching practices, student satisfaction, and student perceptions of learning meet.
We found that the promising teaching practices identified as having high levels of student satisfaction also have medium/high student perception levels of learning. We also found a positive correlation between student satisfaction and student perceptions of learning for each of the promising teaching practices. In particular, fourteen correlations were reported at the .700 level or higher, suggesting a strong positive correlation, including assessing needs, assignments, clarifying expectations, class preparation, culturally-responsive teaching, feedback, and language proficiency. Our hope is that faculty who engage in these teaching practices will become more engaged in campus internationalization and improve international student success on their campuses.
We are currently engaged in a student-informed research project that will see us compare international student satisfaction for STEM (Science, Technology, Engineering, and Mathematics) and non-STEM international students to learn more about why STEM and non-STEM students have different views on the effectiveness of the promising teaching practices.
For more information and to follow our project, here is the link to our research web page.
Yours internationally,
Clayton Smith
References
Canadian Bureau of International Education (2016). A world of learning: Canada’s performance and potential in International education. Ottawa: CBIE.
Institute of International Education (2016). Open doors 2016. New York, NY: IIE.
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