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    Achieving Personal Mastery with SEM

    In idealistic-pragmatist, Peter Senge’s The Fifth Discipline (1990), one of the five disciplines is personal mastery (the others are systems thinking, mental models, building shared vision, and team learning). Senge writes, “Organizations learn only through individuals who learn. Individual learning does not guarantee organizational learning. But without it no organizational learning occurs” (p. 139)   So, for our institutions to grow, each of us must find our own path to personal mastery.

    Senge describes personal mastery as “the discipline of continually clarifying and deepening our personal vision, of focusing our energies, of developing patience, and of seeing reality objectively” (Ibid, p. 7).

    Kirsty Wadsley, head of widening participation at the London School of Economics and representative of the UK-based Association of University Administrators, presents a research poster at the 2017 AACRAO SEM Conference
    Kirsty Wadsley, head of widening participation at the London School of Economics and representative of the UK-based Association of University Administrators, presents a research poster at the 2017 AACRAO SEM Conference

    For enrollment managers, one of the ways of achieving personal mastery is through developing professional competencies and proficiencies in Strategic Enrollment Management (SEM).  For those new to SEM, here is one of my favorite definitions:

    Enrollment management is a comprehensive and coordinated process that enables a college [or university] to identify enrollment goals that are allied with its mission, its strategic plan, its environment, and its resources, and to reach those goals through the effective integration of administrative processes, student services, curriculum planning, and market analysis.” (Kerlin, 2008)

    This can be achieved by reading some of the SEM classics and the SEM Quarterly journal, or by continuing the development of personal mastery by engaging with colleagues engaged in their own professional development. 

    Some will choose graduate programs or courses/experiences that culminate in a certification of some type.  But for many of us, it is about coming to the AACRAO Strategic Enrollment Management Conference, which is celebrating this year its 30th conference in Las Vegas on October 25-28, 2020.  Topics typically include: SEM culture, leveraging technology and data, career development, student success, and reaching optimal enrollment.

    An important way to contribute to your own personal mastery in SEM is to actively participate in the conference.  Currently, conference planners are promoting a Call for Proposals, where you can submit proposals for a best practice session, a poster, round-table, or a stop and share discussion on SEM hot topics, SEM research, or innovative ways institutions are implementing SEM. Proposals from multiple institutions or types of institutions are encouraged, as are proposals from Canadian and international institutions.

    If you are thinking of submitting a proposal and want to discuss some ideas, send me an email at Clayton.Smith@uwindsor.ca  (I am the director of the AACRAO SEM Conference!).

    Whether you submit a proposal or not, let me encourage you to join us in Las Vegas this fall to enhance your personal mastery with SEM.

    -Clayton Smith

    Kerlin, C. (2008).  Community college roadmap for the enrollment management journey.  College and University, 83(4,), p. 11.

    Seng. P. M. (1990).  The fifth discipline The art and practice of the learning organization.  New York: Currency, Doubleday.

    Taking My Breath Away!

    Throughout the summer, it has been my pleasure to enjoy working with two wonderful undergraduate students, Miranda Pecoraro and Renan Paulino.  Each contributed in meaningful ways to our ongoing research projects that are examining student views on the promising practices for teaching linguistically and culturally diverse post-secondary international students.

    Miranda Pecoraro is a third-year Social Work student from Windsor, Ontario who is in our Outstanding Scholars program.  She has been working with me for the past three semesters. The Outstanding Scholars program “provides an exceptional and supportive undergraduate learning experience for high-achieving students, emphasizing depth and breadth of research-based academic inquiry, strong and ongoing faculty/student mentorship, effective communication of research achievement, and achievement of external recognition of academic excellence.”  Check out this video where Outstanding Scholar students explain the OS program in their own words.

    Renan Paulino is a third-year Education student from Brazil who joined us as part of the Mitacs Globalink Research Internship program, which places undergraduate students at Canadian universities from a wide variety of countries (e.g., Brazil, China, European Union, Germany, India, Israel, Mexico, UK, US) to engage in faculty-led research projects.  The focus of the Mitacs program is to create awareness of the leading research being done at Canadian universities and to enhance linkages between top international students and Canadian university faculty members. Here is a video on the Mitacs Canada Globalink Research Internship program. Interestingly, this is Renan’s second international exchange in Canada (the first was in St. Johns, Newfoundland while he was a high school exchange student), and he is considering returning for graduate education in the near future…hopefully with us!

    Dr. Smith enjoying some end of summer’19 moments with
    Miranda Pecoraro and Renan Paulino

    Undergraduate research is one of the “high-impact practices,” originally identified by George Kuh (2008), that can be life-changing.  They “demand considerable time and effort, facilitate learning outside of the classroom, require meaningful interactions with faculty and students, encourage collaboration with diverse others, and provide frequent and substantial feedback.”  Students who participate in high-impact practices experience a more complete university student experience. Those that engage in undergraduate research frequently develop strong relationships with student peers and faculty members.

    Our students participated in writing projects that led to a peer-reviewed published book chapter and research poster, and a journal article in press on the topic of “Variability by Individual Student Characteristics of Student Satisfaction with Promising International Student Teaching Practices.”  They also developed a workshop on this topic for our upcoming University of Windsor GATAcademy.  Further, they are facilitating an international student-learning community project that is continuing to investigate the difference in student opinions between STEM (Science, Technology, Engineering, and Mathematics) and non-STEM students on this topic. 

    They really take my breath away!

    I cannot wait to welcome more undergraduate students into our research group!

    Clayton Smith


    Kuh, G. D. (2008).  High-impact practices: What they are, who has access to them, and why they matter.  Washington, DC: Association of American Colleges and Universities.

    Smith, C., Zhou, G., Potter, M., & Wang, D. (2019).  Connecting best practices for teaching linguistically and culturally diverse international students with international student satisfaction and student perceptions of learning.  In James, W. B., & Cobonoglu, C. (Eds.), Advances in Global Education and Research Volume 3, (252-265).  Sarasota, FL: Association of North America Higher Education International.  https://scholar.uwindsor.ca/educationpub/24/

    Smith, C., Zhou, G., Potter, M., & Wang, D. (2019).  Connecting best practices for teaching linguistically and culturally diverse international students with international student satisfaction and student perceptions of learning. Poster presented at the Society for Teaching and Learning in Higher Education Conference, Winnipeg, MB.

    Creating Undergraduate Student Research-based Learning Experiences

    Terry Dang
    University of Windsor education student, Terry Dang, speaking to the UWILLDiscover Conference about his experiences during the Reciprocal Learning Program in China

    George Kuh (2008) tells us that there are 11 teaching practices that have high impact on student learning.  These include: first-year experiences, common intellectual experiences, learning communities, writing-intensive courses, collaborative assignments and projects, undergraduate research, diversity/global learning, service learning/community-based learning, internships, capstone courses/projects, and ePortfolios.  Students who benefit from these teaching practices “earn higher grades and retain, integrate, and transfer information at higher rates” (p. 14).  Some of the common characteristics of these HIPs:

    • Demand that students commit considerable time and effort to” purposeful tasks”;
    • Demand they interact with faculty and peers about academic matters over extended periods of time;
    • Increase the likelihood that students will experience diversity through contact with people who are different from themselves;
    • Provide students with frequent feedback about their performance;
    • Provide opportunities for students to see how what they are learning works in different settings, both on and off campus; and
    • Provide life changing experiences for students

    William Cronon (1999) captured the essence of HIPs when he wrote:

    More than anything else, being an educated person means being able to see connections that allow one to make sense of the world and act within it in creative ways.  Every one of the qualities I have described here–listening, reading, talking, writing, puzzle solving, truth seeking, seeing through other people’s eyes, leading, working in a community–is finally about connecting (p. 12).

    Today I would like to focus on one of the HIPs,  undergraduate research.  Universities are increasingly providing research experiences for undergraduates that engages students with “actively contested questions, empirical observation, cutting-edge technologies, and the sense of excitement that comes from working to answer important questions” (Kuh, 2008, p. 10).  This leads students to benefit from each of the HIP common characteristics noted above.  For a long time, this educational activity was limited to graduate students.  But now, we are seeing undergraduates also benefit from research as learning by “listening, reading, talking, writing, puzzle solving, truth seeking, seeing through other people’s eyes, leading, working in a community”; all of which results in them connecting to each other and the world in some very meaningful ways.

    Dr. Montgomery and UWILLDiscover
    Dr. Ken Montgomery, dean of the University of Windsor Faculty of Education, provides reflections following the Reciprocal learning Program presentations at the UWILLDiscover Conference

    For many years, we have had a wonderful program at the University of Windsor, Outstanding Scholars, which sees undergraduate students engage with faculty members on important research projects outside of the classroom.  Students are paid to work in a research placement for up to six semesters. During that time they have the opportunity to be mentored in their discipline, and to  get to know faculty much better than they would in the classroom only. This semester I have had an opportunity to work with one of our scholars on a project involving supporting an international student learning community research project on finding the connection between student satisfaction and perceptions of learning with the promising teaching for teaching international students.  Miranda Pecoraro has worked closely with graduate and undergraduate students, faculty members, and research staff as she developed enhanced collaboration, communication, and quantitative knowledge with regard to developing a research project.  It has been a pleasure watching her challenge herself and grow both personally and professionally throughout the semester.  I am especially pleased that she will be continuing with the project.

    This week I had the pleasure of participating as a judge in the University of Windsor’s UWILLDiscover Conference.  This is a conference that takes undergraduate research a step further by combining it with the research output of graduate students.  At this year’s conference, we saw Faculty of Education undergraduates present on their experiences traveling to China as part of our Reciprocal Learning Program.  There were posters presented on a range of topics where undergraduates, graduate students, and staff/faculty supervisors presented with undergraduate students.  And we also saw separate but equally well developed presentations made throughout the four days of the conference by both undergraduate and graduate students.  Added to all of this, the conference was managed by a large group of student volunteers working under the guidance of Dr. Phil Wernette.

    Perhaps the next step is to find ways to combine in-class learning with research engagement in ways that remove the lines for student learning in between the classroom and the extracurriculum.  If this interests you, drop me a comment.  I would be interested in how you are creating dynamic research-based learning experiences for undergraduate students across the student experience.

    Clayton Smith


    Cronon, W. (1999).  Only connect: The goals of a liberal education.  Liberal Education, 85(1),

    Kuh, G. (2008).  High-impact educational practices: What they are, who has access to them, and why they matter.  Washington, DC: Association of American Colleges and Universities.